Webhostingpad.com FAQ

Do you need more details about Webhostingpad.com?  We compiled the most common questions asked about Webhostingpad.com Web Hosting and provide you with the straight answers.

Q.  Does Webhostingpad.com provide some sort of site building tool?

A.   Yes they do.  Webhostingpad.com provides a very user friendly, template driven online sitebuilder.   Because it is an online sitebuilder, there is no software to download or install on our local computer.  The sitebuilder comes included with everyhosting account and provides a step by step process to create a fully functioning website.  You can learn more about it in our article about the online sitebuilder.

Q. What control panel do they offer?

A.   Webhostingpad.com uses the cPanel Web Hosting Control Panel for all their hosting accounts.  cPanel is one of the easiest and most user friendly hosting control panel available.   One of the most popular features is the multilanguage support that allows individual users to select the language for the cpanel controls.  While not every single language is supported, the more common ones are English, Chinese, Spanish, French, and German.

Q. How does the unlimited hosting work?

A.  Ok, so it is hard to believe that any web hosting company can give away unlimited disk space and bandwidth.  Because let’s face it, you can’t just go to your local computer store and purchase a hard drive with unlimited space, it doesn’t exist.   So how can Webhostingpad.com claim to offer unlimited disk space?  Well, they do it by starting each hosting account with a fixed amount.  Then as you start approaching that fixed amount they will increase your resources to a higher limit.  The reason they do it this way is to be able to manage the resources on each server.  If they were to just open the servers to everyone having unlimited resources, it would run havok on the server.  It is important to note that you can’t just use the resources however you see fit.  There are certain restrictions on the usage of the unlimited resources.

Q. Is the 24/7 support a live person?

A.  Yes, Webhostingpad.com is one of the few web hosting companies today that actually offers 24/7/365 real person phone, live chat, and email support.  So anytime you call you will get an actual person to help you with your needs.   Now this live person is mainly for support and sales where the billing department still has standard business hours.

Q. What kind hosting platform does web hosting pad use?

A.  All of Webhostingpad’s servers are Linux based.  This means that the core operating system uses  Linux which also can be considered a Unix environment.  I do need to mention that often there is a misconception that if a persons hosting uses Linux then their local computer needs to have Linux as well.  This is not true.  You can use any operating system you want at home and it will not affect your hosting account.  The reason is that your hosting account is not on your home computer but on Webhostingpad’s computers so there is no compatibility issues to worry about.  Linux is a very stable and secure operating environment and is used by 99% of all hosting companies.

Q. Does webhostingpad put ads on my website?

A.  No, you will not find any ads on your website placed by Webhostingpad.com or any of it’s affiliates.  As a Webhostingpad customer, you have total control over the content that comes up for your website.  Of course, you still need to abide by their terms and policies.  But you can be assured that you will not have advertisements on your site by Webhostingpad.com.

Q. Does whp sell my information or allow companies to solict me?

A.  No, every customer who signs up with Webhostingpad.com has their information kept in the strictest of confidence.  They will never sell, distribute your personal information.

Q. I here they are a shared hosting company, what does that mean?

A.  Shared hosting is basically having web hosting on a server that has multiple accounts on it sharing resources and usage.  It is similar to how an apartment building is structured.  You have a certain number of tenants each occupying an individual living unit within the building.  Everyone has their own unit but share in the utilities and resources of the building.  That is exactly how shared hosting works.  You have a server that holds multiple accounts and each account shares in the resources of that server.

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April 24, 2009   Posted in: webhostingpad


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